Already in a program? Use the link below to submit your renewal request for Winter 2023 Season.

Winter renewal deadline 12/15/22

FALL '22 PROGRAM SCHEDULES

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WINTER '23 PROGRAM SCHEDULES

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MAKE-UP POLICY

NRRC DOES NOT GUARANTEE MAKE-UPS FOR CLASSES MISSED BY THE PARTICIPANT. In order to be eligible for a make-up, however, you MUST adhere to the following:

  • Balances must be paid in full unless you are on an approved payment plan
  • Notice MUST be given no less than 24 hours in advance, in order to be eligible for a make-up. Same day notification for illness only, will be accepted. Use this form to submit information for absence and makeup request.
  • Any no-shows and cancellations made less than 24 hours in advance will not be eligible for a make-up.
  • Authorized make-ups are limited to 2 per 14 week session.
  • Make-ups must be completed within the enrolled session. If a student enrolls in the next session, outstanding make-ups can be honored with above restrictions.
  • Make-ups cannot be applied to future sessions.
  • Private lesson no shows will be charged the full lesson.
  • If you take a semi-private lesson, and only one person takes the lesson, it will still be counted as a full lesson for both students.
  • Makeups will not be arranged by request for missed classes.  You will be contacted when a makeup opportunity becomes available.
  • To get your make-up, YOU MUST FILL OUT THIS FORM.
  • EMAILS WILL NOT SUFFICE FOR MAKE-UP REQUEST

CLASS CHANGES

  • A $50.00 transfer fee will incur for any class change requests made after the start of the program. If NRRC sees that your child needs to make a class change due to ability, this fee will be waived and you will not be charged.

CANCELLATIONS & REFUNDS

  • If you need to drop out of a program, you must email Dean@nrrc.us to inform him. You will be given make-ups (upon availability) for the missed classes. Should we succeed in finding a customer to fill your spot in the program to cover the remainder of the session, you will be eligible for a credit or refund.
  • Make-ups do not have monetary value or credit. Makeups cannot be applied to any other enrollment.
  • At the discretion of NRRC management, refunds are only given for injuries when notified with a doctor’s note or if you are relocating out of the commutable area.
  • BALANCES MUST BE UP-TO-DATE BEFORE MAKE-UP REQUESTS CAN BE HONORED. MAKE-UPS ARE OFFERED ON THE BASIS OF AVAILABILITY, IF YOU TURN DOWN A MAKE-UP, IT WILL BE CONSIDERED ONE OF THE TWO MAKE-UPS YOU ARE OFFERED.
  • This will be strictly adhered to. If you request a make-up and don’t get a response, please make sure you have cleared your balance.
  • Please call our front desk or check our website for information regarding weather-related closings: www.NRRC.us or (914) 636-1003. Any weather related Club closures will be made up. Notification of those dates will be emailed to you at a later date.

Program Coordinator Contacts

DEAN WON

Director of Tennis

Program questions, sales, private lessons, pros, any questions

dean@nrrc.us

CHARLIE CHAIT

General Manager

Billing, Seasonal courts, multiple court rentals, help with private lessons, pro shop sales, any questions

charlie@nrrc.us

ADAM HOMAN

Director of Player Development, Program Coordinator

All Women's Adult Programming, customer relations, USTA adult teams. Will be in charge in Dean's absence

adam@nrrc.us

OTTO ENUKIDZE

Head Pro

Scheduling per diem private lessons, program curriculum and stroke instruction

otto@nrrc.us

ANDRE SINCLAIR

JR Tournaments Director, Director of Men's Program Development

Working with Helen on Men's programming

andre@nrrc.us

HELEN CHUN

Adult Playing Leagues Coordinator, Men's Program Coordinator

All Men's Programming, all playing leagues (women's, men's, co-ed), USTA adult teams

helen@nrrc.us

VALERIE FERRARA

Chief Operating Officer

Birthday party inquiries

valerie@pinebrookfitness.com

TINA HOERENZ

Chief Financial Officer

Payroll

tina@pinebrookfitness.com

PAUL CESARIO

Marketing Director

Marketing inquires

pcesario@pinebrookfitness.com

MAUREEN NEARY

Front Desk Supervisor

Assists with program operations and manager of front desk operations for The Studios and NRRC

maureen@nrrc.us