New Rochelle Racquet Club Make Up Policy - New Rochelle Racquet Club
NRRC will be closed until further notice starting March 16th, 6:30pm. PLEASE READ
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  • New Rochelle Racquet Club Make Up Policy

    Make-Up Policy

    The New Rochelle Racquet Club does not guarantee make-ups for classes missed by the participant. In order to be eligible for a make up the following must be adhered to:

    • Balances must be paid in full unless you are on an approved payment plan.
    • Notice MUST be given in order to be eligible for a make-up. Email tennisdesk@nrrc.us with notice.
    • Priority for make-ups will be given in the following order:

    1. Advance notice of 24 hours or more
    2. Notice of day of class
    3. Notice after class is held all authorized make-ups (limit of 2 per 14-week season) must be completed within the indoor season.

    Balances must be made up to date before make-up requests can be honored.

     

    Private Lesson Cancellation Policy

    NRRC does not guarantee make-ups for lessons missed by the participant.

    • Balances must be up to date.
    • 24 hour notice must be given prior to the lesson. If this notice is not given, you are considered a 'no-show'. A 'no-show' will incur a $50 fee.
    • Please contact tennisdesk@nrrc.us to inform us of a missed lesson.

     

    Other Information

    Please call our front desk regarding weather related closings at 914.636.1003. Any weather related closures will be made up. Notifications of those dates will be emailed to you at a later date.

    Program Coordinator Contacts

    Josh Bill

    Director of Tennis

    All questions, program questions, sales, pros

    josh@nrrc.us

    Charlie Chait

    General Manager

    Seasonal courts, multiple court rentals, help with private lessons, pro shop, any questions

    charlie@nrrc.us

    Dean Won

    Director of Tennis Operations

    Red Ball, JD, TTP programs, private lessons, all adult programs except women's & men's playing leagues and MTPs

    dean@nrrc.us

    Jeff Scott

    Adult Leagues Coordinator

    Men's program coordinator, men's & women's playing leagues, MTPs

    jeff@nrrc.us

    Brian Bradley

    Asst. Program Coordinator, USTA Junior Tournament Director

    USTA Junior Tournaments

    brian@nrrc.us

    Valerie Ferrara

    Site Manager

    Birthday party inquires

    valerie@pinebrookfitness.com